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Privacy policy

    This Privacy Policy is issued by WELLKAUF EURO LTD, located at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE (hereinafter referred to as “Company”, “WELLKAUF EURO”; and “we”, “us”, “our” refer to the Company).

    This Privacy Policy explains how we process your information that personally identifies you (hereinafter referred to us “data”, “personal data”) and how you can obtain information and execute your privacy rights.

    As the data protection law and our processing of your data may change over time, we reserve the right to modify this Privacy Policy accordingly. We encourage you to review our Privacy Policy from time to time.

    Our Privacy Policy applies solely to the data collected and processed on this website. Our website contains links to websites of third parties. We are not responsible for the actions of those third parties, including their privacy policies and any content posted on their websites.

    IF YOU HAVE QUESTIONS CONCERNING THIS PRIVACY POLICY, YOU CAN CONTACT OUR DATA PROTECTION OFFICER AT [email protected] or by contact form on our website.

    Our Commitment to Protect Your Data

    We are strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognize our obligations in updating and expanding this program to meet the demands of the Regulation (EU) 2016/679 General Data Protection Regulation (“EU GDPR”*), the United Kingdom General Data Protection Regulation (“UK GDPR”*), the UK Data Protection Act 2018 (“DPA”), the UK Privacy and Electronic Communications Regulations 2003, and the local data privacy and data protection laws of your country (“Applicable Law”).

    * where the provisions of the EU GDPR and the UK GDPR are same or similar at substance, we use the common language the “General Data Protection Regulation” or the “GDPR” as reference

    • Your information will not be shared, rented or sold to any third party.
    • We use state-of-the-art security measures to protect your information from unauthorized users.
    • We give you the possibility to control the information that you shared with us (opt-out)

    We are also committed to processing data in accordance with its responsibilities under the GDPR.
    Article 5 of the GDPR requires that personal data shall be:

    • processed lawfully, fairly and in a transparent manner in relation to individuals;
    • collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
    • adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
    • accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
    • kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals;
    • processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.
    Our Data Processing Activities

    If you interact with us, as our Client, our Website User, Website Visitor, business contact, or Requestor, we collect and process your personal data. In the data protection statements below, we explain how we collect and process your data in such interactions with you.

    Business contacts (service providers, interested and actual business partners)

    As our business contact, we mostly collect and process your personal data to be able to prepare, fulfill or perform a contract with you, or to offer our services.

    You can find more information in our Data Protection Statement for Business Contacts.

    Clients

    When you purchase or use our services offered on our website, including applications (“Services”), you are our Client.

    Thus, we collect and process your data to perform our Services to you, to send you the Service-related information, to enable you to benefit platforms, applications, and options offered by our Services, to monitor our Services performance and fulfil our rights and obligations.

    You can find more information in our Data Protection Statement for Clients.

    Users

    You are User when you interact with our Clients via our website, when you purchase our Clients’ goods and services announced and promoted via our website, or you actively follow (e.g. comment) our Clients’ announces. You are User when you are or were enabled (or await authorization) to comment, post, repost, attach, and exchange opinions, information, material, announcements, photos, images, video, logos, banners, text, graphics, music, sounds, questions, creative suggestions, messages, feedback, ideas, recipes, notes, drawings, articles, and data ('Users’ Content') via your account on our website.

    We collect and process our Users’ data as it is described in our Data Protection Statement for Users.

    Website Visitors

    As visitor of our website, you can visit, access, and read any information and content which does not require registration and authorized access via personal account.

    When you so visit our website, we collect and process some of your data.

    What data and how we process it, that is explained in our Data Protection Statement for Website Visitors.

    Requestors

    When you contact us with a request regarding your rights as a data subject or when you submit a request or question via our website, you are Requestor.

    To handle your requests, we collect and process your data.

    You can find more information on it in our Data Protection Statement for Requestors.

    Obtain Information and Execute Your Rights

    By contacting us at [email protected] you can ask questions and request information regarding processing of your personal data. You can also request access to your data or to object to the processing of your data. If your data are incorrect, incomplete, or not processed in compliance with Applicable Law, you have the right to have such data corrected, completed, or deleted. You can also ask to transfer your data to another organization.

    If you submit your request, we may contact you for additional information to confirm your identity and to clarify your question if necessary. Normally, we handle your requests free of charge. However, if your requests are costly, or require our excessive efforts, or are beyond our obligation to respond, we may charge a fee. In such a case, we will inform you on the due fee prior to handle your request.

    Usually, we answer to your request within 30 days. If we need more time, we will inform you.

    If you are not satisfied with our response to your request or if you disagree with our answers and explanation regarding our processing of your data, you have the right to complain to the data protection authority.

    If you have questions or comments about this Privacy Policy, please email us or write us at:

    WELLKAUF EURO LTD
    2nd Floor College House, 17 King Edwards Road, Ruislip
    London, United Kingdom, HA4 7AE
    [email protected]

  • Data Protection Statement for Business Contacts
  • Business contacts (service providers, interested and actual business partners)

    As our business contact, we might collect and process your certain personal data.

    This data protection statement provides you with information regarding our processing of your personal data when you are our business contact.

    Please note that we may also process your data in other cases: when you simply visit our website, when you are Client of Services offered on our website (e.g. you announce, advertise, promote your goods and services via our website), when you are User of our website in relationship with our Clients (e.g. you are our Client’s customer, partner, supplier, influencer), when you submit a request. In such cases, please click on the abovementioned links to read the respective data protection statements.

    Why we process your personal data

    Depending on our relationship with you or your company, we collect and process your data for the following purposes:

    • Evaluation of potential business relationship, maintaining our business relationship
    • Supplier assessment and qualification, including legal, IP, compliance, and financial due diligence, sanction list, conflict of interests, solvency and credit risk screening
    • Purchase of goods and services from your company, supply and improvement of goods and services to your company
    • Exchange of information related to existing contracts or negotiation of new contracts
    • Fulfillment of our contractual obligations to your company
    • Enforcement of our contractual and legal rights
    • Marketing (e.g., informing you about our products and services)
    • Payment transactions with your company
    • Assessment and facilitation of potential investments, mergers, acquisitions, divestments, alliances with your company.
    What data we collect, and how we collect the data

    We collect your following personal data in the following ways:

    Information you provide to us

    when you contact us, correspond with us by email, supply or order products and services, negotiate a contract with us, issue invoices.

    The collected data may be:

    • First and last name
    • Gender
    • Contact and address information, including e-mail, phone
    • Role, title, and function in your company
    • Your areas of expertise, occupation, qualification, CV
    • Employer name and employer address
    • Banking and financial details, solvency records
    • Banking and financial details, solvency records
    • Identifiers (e.g. entrepreneur and tax Id, insurance affiliation)
    • Contact preferences

    Information we collect from other organizations

    For purposes of due diligence, when we request non-restricted information from competent authorities, obtain information from open registers, from publicly available sources, from lawful databases.

    Such personal data may be:

    • First and last name
    • Contact and address information, including e-mail, phone
    • Your profession and qualifications
    • Professional identifiers
    • Percentage of your shares in businesses
    • Details related to public filings, registers, solvency records
    Legal basis for data processing
    • Conclusion or performance of a contract with you (Art. 6.1(b) GDPR)
    • Compliance with our legal obligation (Art. 6.1(c) GDPR)
    • Legitimate interest (Art. 6.1(f) GDPR, Sec. 34(1)(b), 36(1)(a), 44(4), 45(4)(DPA)). Such legitimate interests may be:
      • Optimization of administration, communication
      • Risk Management: assessment of financial or reputational risk
      • IT security and support
      • Enforcement or defense of legal claims
    • Your consent (Art. 6.1(a) GDPR)

    You may withdraw your consent at any time. Such withdrawal will not affect lawfulness of data processing occurred before your withdrawal. You can withdraw your consent by email at [email protected].

    When we share your data

    We may send your personal data to other organizations, such as:

    • Our affiliates
    • Our data processors (service providers who process personal data on our behalf and in accordance with our processing instructions (e.g. providers who host the data or provide maintenance services)
    • Authorities, courts, parties in a litigation, or their representatives, where we are required to share your data to comply with applicable law, or governmental or judicial requests
    • Consultancy firms and auditors legally bound by secrecy obligations, e.g. tax advisors, financial auditors, attorneys-at-law, insurance agents, bankers
    • Professional data and analytics providers
    • Our business successor in case of a change of control or sale of business

    Data transfers outside of the EU/EEA and the UK

    We may send (receive) personal data to (from) the countries which the European Commission recognized as assuring adequate level of protection: Argentina, Canada (for commercial organizations), Japan, New Zealand, Switzerland, Uruguay, South Korea, Israel, United Kingdom, the United States (for commercial organizations certified under the EU-US Data Privacy Framework).

    In case of international transfers to all other countries outside of the EU/EEA, we establish the appropriate safeguards in form of the Standard Contractual Clauses adopted by the European Commission and the Information Commissioner, or/and we obtain your explicit consent to such transfer.

    Data storage and retention policy

    We process and store your data within the European Union and/or the United Kingdomand/or the United Kingdom.

    We retain information as long as it is necessary and permitted by law:

    • For the period stipulated by applicable law (e.g. 5-10 years for certain financial records, and corporate reports)
    • For the duration of the contractual relationship with you or your company
    • As long as we have legitimate interest in storing this data (e.g. 10 years of prescription to enforce certain legal claims)
    Your rights

    You are entitled to the full spectrum of the rights under the General Data Protection Regulation (“GDPR”), and we commit to respect your rights. Among those, you have the right to:

    • Require access to your personal data (Art. 15 GDPR, Sec. 45 DPA);
    • Require rectification of your personal data (Art. 16 GDPR, Sec. 46, 48 DPA);
    • Require erasure of your personal data (Art. 17 GDPR, Sec. 47-48 DPA);
    • Require restriction of your personal data processing (Art. 18 GDPR, Sec. 47-48 DPA);
    • Require portability of your personal data (Art. 20 GDPR);
    • Object to the processing of your personal data (Art. 21 GDPR);
    • Object to automated processing (if any) of your personal data (Art. 22 GDPR, Sec. 49-50 DPA);
    • Withdraw your consent to processing of your personal data, where applicable (Art. 7(3) GDPR);
    • Lodge a complaint with your national supervisory authority (in the EEA) or through the Commissioner (in the UK) if you believe that your privacy rights have been breached (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR, Sec. 51 DPA).
    • Apply to a court, if you believe that your privacy rights have been breached (Sec. 167 DPA).

    IF YOU HAVE QUESTIONS RELATED YOUR RIGHTS, YOU CAN CONTACT OUR DATA PROTECTION OFFICER AT [email protected] or by contact form on our website.

    If your question is not resolved satisfactorily, you have the right to contact your or our local data protection authority (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR). You can find the contact details of your local data protection authority here: https://edpb.europa.eu/about-edpb/board/members_en

    Our local data protection authority is

    Information Commissioner's Office
    Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
    Telephone: 0303 123 1113
    Fax: 01625 524510
    Telephone if calling from abroad: +44 1625 545745

    Security of Information

    We are strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

    Data Controller and Contact

    Since we determine the purposes and means of the processing your personal data as business contact, we are the independent Controller, i.e. responsible for processing such of your data.

    Controller’s contact data:
    WELLKAUF EURO LTD
    2nd Floor College House, 17 King Edwards Road, Ruislip
    London, United Kingdom, HA4 7AE
    [email protected]

  • Data Protection Statement for Clients
  • Clients (buyers or users of our Services offered on our website, including applications)

    Where you are our Client, we collect and process your certain personal data

    This data protection statement provides you with information regarding our processing of your personal data when you are our Client.

    Please note that we may also process your data in other cases: when you simply visit our website, when you are our business contact (e.g. service provider, potential or actual business partner), when you are User of our website in relationship with our Clients (e.g. you are our Client’s customer, partner, supplier, influencer), when you submit a request. In such cases, please click on the abovementioned links to read the respective data protection statements.

    Why we process your personal data

    We collect and process your data for the following purposes:

    • to perform our Services to you
    • to provide you information that will allow you to use our Services
    • to automatically customize your documents and forms with your information
    • to alert you of software upgrades, updates, discounts or other Services
    • to enable you to open create your account on our website
    • to enable you to benefit platforms, applications, and options offered by our Services, to sell and offer for sale your products and services via such platforms, applications, and options
    • to enable you a better experience with our applications and Services (e.g. to offer your items via bidding, to search)
    • to sign a contract with you (Terms of Service, your order for a particular Service), to identify you as party to the contract
    • to monitor our Service performance
    • to fulfil our contractual and legal obligations arising out of Services
    • to enforce our contractual and legal rights
    • to enable and monitor payment transactions between you and us
    • When you register to our website, you are asked to provide your contact information, including a valid email address. We use your email address to send you notifications on your order confirmations updates about our Services you use, to send you notifications on your sales and transactions made via our website. If you agree via “opt-in” we also use your email address to send you newsletters informational communications, our promotional offers, and to notify of the release of updated versions of the software, new services. You can opt-out from receiving updates on our Services, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at [email protected]
    • When you order our Services and should pay them directly to us (and not to third parties through redirection to their payment platform), we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you ordered at that time. We do not store your credit/debit card data.
    What data we collect, and how we collect the data

    We may collect your following personal data:

    • Name, first name;
    • Profile picture
    • Password
    • Internet Protocol (IP) address and geolocation
    • Website / device that directed you to our website
    • Address
    • Year of birth (because we do not create accounts for children below 16 years old)
    • Contact information (email address, phone number)
    • Order information (Service ordered), order history
    • data from publicly available social network (e.g. Facebook, Telegram, WhatsApp, Instagram, Twitch, Google, Twitter, TikTok, Viber) in case of liaison of your accounts in those social network to your account on our website
    • History of your transactions and balance
    • History of messages between the you and us or between you and your buyers and contactors via our website
    • User’s Content
    • Photos, videos, images, comments, other information you uploaded or posted on our website including in your account and via applications
    • Log-in/out protocols of your connection to your account.

    We may collect your personal data in the following ways:

    • Registration of your account on our website including via our applications
    • Your submission of completed forms or questionnaires required on our website to have your account verified, and to purchase and use our Services
    • When you subscribe for newsletters or mailing via our website including applications
    • When you upload, insert, post submit information on our website and in your account concerning your profile and your product or service
    • When you ask questions concerning the Services you purchased or use and Service-related transactions
    • When you upload, insert, post submit User’s Content on our website
    • Via Google Tag Manager
    Legal basis for data processing
    • Conclusion or performance of a contract with you (Art. 6.1(b) GDPR).
      (When you use or buy our Services you become party to our Terms of Service in quality of Client)
      We will store just limited information to respect your opt-out preference.
    • Compliance with our legal obligation (Art. 6.1(c) GDPR)
    • Legitimate interest, if related to storing some of your data (Art. 6.1(f) GDPR).
    • Your consent (Art. 6.1(a) GDPR): prior to submit your personal data via an application form on our website (e.g. when you register your account, buy or use our Services), you are always asked to accept our Privacy Policy, the Terms of Service and to give your consent to our collection and processing of your personal data in accordance with our Privacy Policy.
      You may withdraw your consent at any time. Such withdrawal will not affect lawfulness of data processing occurred before your withdrawal. You can withdraw your consent by email at [email protected]

    Children’s privacy (Article 8 EU GDPR)

    We never knowingly collect, process or solicit any information from anyone of 16 years and younger. Our Services are neither offered directly nor intend to appeal to such persons. Parents or parental responsibility holders who believe that we directly offer Services to, create accounts for or process personal data of their children aged 16 and under may contact our DPO at [email protected]

    When we share your data

    In principle, your data are never shared outside the company without your permission. Inside the Company, data are stored behind multiple firewalls on secure servers with restricted user access.

    In special or exceptional events, we may send some of your personal data to other organizations, such as:

    • Our data processors and sub-processors (our subcontractors, e.g. providers who host the data or provide IT and maintenance services, professional data and analytics providers, consultancy firms and auditors legally bound by secrecy obligations)
    • In very rare instances we may disclose your personal data, without notice, only if required to do so by law, to authorities, courts, parties in a litigation, or their representatives, where we are required to share your data to comply with applicable law, or governmental or judicial requests
    • Our business successor in case of a change of control or sale of business

    Our providers who host the data or provide IT and maintenance services:

    • OVH (for data storage)
    • Cloud flare R2 storage (for data storage)
    • Google
    • Google oauth (for entering in your account via password verification)
    • Google maps (to identify geolocation)
    • Google places (for search of geolocation on the map Google)
    • Google ads (for advertising in Google search engine, Youtube etc.)
    • Checkmobi (for calls and text messages for purposes of registering your account at our website and other activities with your account (e.g. change of settings and data in your account) https://checkmobi.com/

    Data transfers outside of the EU/EEA and the UK

    We may send (receive) personal data to (from) the countries which the European Commission recognized as assuring adequate level of protection: Argentina, Canada (for commercial organizations), Japan, New Zealand, Switzerland, Uruguay, South Korea, Israel, United Kingdom, the United States (for commercial organizations certified under the EU-US Data Privacy Framework).

    In case of international transfers to all other countries outside of the EU/EEA, we establish the appropriate safeguards in form of the Standard Contractual Clauses adopted by the European Commission and the Information Commissioner, or/and we obtain your explicit consent to such transfer.

    Data storage and retention policy

    We process and store your data within the European Union and/or the United Kingdom.

    We store your data on the servers and cloud of the following providers:

    We retain information as long as it is necessary (generally, to provide you Services) and permitted by law:

    • For the period stipulated by applicable law (e.g. 5-10 years for certain financial records, and corporate reports)
    • for the duration of the contractual relationship with you
    • as long as we have legitimate interest in storing this data (e.g. 10 years of prescription to enforce certain legal claims)
    • We store your personal information you provided to us when created your account for the period while your account is not deleted and during three (3) months after deletion of your account.
    • We store the data concerning your Service-related requests and purchases during five (5) years after such Service was purchased or used by you for the last time.

    We do not store your credit/debit card information.

    Information associated with your account will generally be kept until it is deleted, or your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

    Your rights

    You are entitled to the full spectrum of the rights under the General Data Protection Regulation (“GDPR”), and we commit to respect your rights. Among those, you have the right to:

    • Require access to your personal data (Art. 15 GDPR, Sec. 45 DPA);
    • Require rectification of your personal data (Art. 16 GDPR, Sec. 46, 48 DPA);
    • Require erasure of your personal data (Art. 17 GDPR, Sec. 47-48 DPA);

    You are entitled to review the personal data and ensure that it is accurate and current at all times. To review or update the data registered in your account, simply enter in your account.

    • Require restriction of your personal data processing (Art. 18 GDPR, Sec. 47-48 DPA);
    • Require portability of your personal data (Art. 20 GDPR);
    • Object to the processing of your personal data (Art. 21 GDPR);
    • Object to automated processing (if any) of your personal data (Art. 22 GDPR, Sec. 49-50 DPA);
    • Withdraw your consent to processing of your personal data, where applicable (Art. 7(3) GDPR);
    • Lodge a complaint with your national supervisory authority (in the EEA) or through the Commissioner (in the UK) if you believe that your privacy rights have been breached (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR, Sec. 51 DPA).
    • Apply to a court, if you believe that your privacy rights have been breached (Sec. 167 DPA).

    IF YOU HAVE QUESTIONS RELATED YOUR RIGHTS, YOU CAN CONTACT OUR DATA PROTECTION OFFICER AT [email protected] or by contact form on our website.

    If your question is not resolved satisfactorily, you have the right to contact your or our local data protection authority (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR). You can find the contact details of your local data protection authority here: https://edpb.europa.eu/about-edpb/board/members_en

    Our local data protection authority is

    Information Commissioner's Office
    Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
    Telephone: 0303 123 1113
    Fax: 01625 524510
    Telephone if calling from abroad: +44 1625 545745

    Security of Information

    We are strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

    We guarantee that all e-commerce transactions follow the latest security measures and use the best available technologies. Secure Sockets Layer (SSL) technology is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the Internet.

    Data Controller and Contact

    With respect to processing your (Client’s) personal data, where we determine the purposes and means of such processing (e.g. where we process your data to verify and register your account, to enter in a contract with you, to ensure financial relationship with you), we are the Controller, i.e. responsible for processing such of your data.

    Controller’s contact data:
    WELLKAUF EURO LTD
    2nd Floor College House, 17 King Edwards Road, Ruislip
    London, United Kingdom, HA4 7AE
    [email protected]

    Where we process personal data because such processing is driven by our Services to you (e.g. we process your data to enable you to sell or offer to sell your products to your customers, we collect and store your messaging correspondence with your customers via your accounts on our website) you (Client) is Controller, and we are your Processor (or Data Processor or Service Provider).

    We are Processor, because we process personal data on your (Client’s) behalf or on your orders and in your interests (our Services are an enabling tool to reach your purposes vis-à-vis your customers), even though we may determine technical means of the processing of personal data (e.g. where and how to search, collect, store the personal data).

  • Data Protection Statement for Users
  • You are User when you interact with suppliers, providers, advertisers (our Clients) via our website, when you purchase their goods and services announced and promoted via our website, or you actively follow (e.g. comment) our Clients’ announces. You are User when you are or were enabled (or await authorization) to comment, post, repost, attach, and exchange opinions, information, material, announcements, photos, images, video, logos, banners, text, graphics, music, sounds, questions, emotional reactions, creative suggestions, messages, feedback, ideas, recipes, notes, drawings, articles, and data ('Users’ Content') via your account on our website.

    Where you are our website User, we collect and process your certain personal data

    This data protection statement provides you with information regarding our processing of your personal data when you are our website User.

    Please note that we may also process your data in other cases: when you simply visit our website, when you are Client of Services offered on our website (e.g. you announce, advertise, promote your goods and services via our website), when you are User of our website in relationship with our Clients (e.g. you are our Client’s customer, partner, supplier, influencer), when you submit a request. In such cases, please click on the abovementioned links to read the respective data protection statements.

    Why we process your personal data

    We collect and process your data for the following purposes:

    • to enable our Clients to offer and buy you their goods and services you are interested in
    • to alert you of software upgrades, updates, discounts or other Services
    • to enable you to open create your account on our website
    • to enable you to communicate with sellers, offerors, advertisers of products and services you are interested in via our website
    • to enable you a better experience with our applications and Services (e.g. to offer your items via bidding, to search)
    • for delivery purposes
    • When you register to our website, you are asked to provide your contact information, including a valid email address. We use this email address to send you notifications on your purchases and transactions made via our website. If you agree via “opt-in” we also use your email address to send you newsletters, informational communications, our promotional offers, and information about our Services. You can opt-out from receiving updates on our Services, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at [email protected]
    What data we collect, and how we collect the data

    We may collect your following personal data:

    • Name, first name
    • Profile picture
    • Password
    • Internet Protocol (IP) address and geolocation
    • Website / device that directed you to our website
    • Year of birth (because we do not create accounts for children below 16 years old)
    • Contact information (email address, phone number)
    • Delivery information
    • data from publicly available social network (e.g. Facebook, Telegram, WhatsApp, Instagram, Twitch, Google, Twitter, TikTok, Viber) in case of liaison of your accounts in those social network to your account on our website
    • History of your transactions and balance
    • History of messages between the you and us or between you and your sellers, suppliers, and contactors via our website
    • User’s Content
    • Photos, videos, images, comments and other information that you have uploaded or published on our website, including in your account and through applications
    • Log-in/out protocols of your connection to your account
    • your preferences on categories and sub-categories of goods and services

    We may collect your personal data in the following ways:

    • Registration of your account on our website including via our applications
    • Your submission of completed forms or questionnaires required on our website to have your account verified
    • When you subscribe for newsletters or mailing via our website including applications
    • When you upload, insert, post submit User’s Content on our website
    • Via Google Tag Manager
    Legal basis for data processing
    • Conclusion or performance of a contract with you (Art. 6.1(b) GDPR).
      (When you use or buy our Services you become party to our Terms of Service in quality of Client)
      We will store just limited information to respect your opt-out preference.
    • Compliance with our legal obligation (Art. 6.1(c) GDPR)
    • Legitimate interest, if related to storing some of your data (Art. 6.1(f) GDPR).
    • Your consent (Art. 6.1(a) GDPR): prior to submit your personal data via an application form on our website (e.g. when you register your account, buy or use our Services), you are always asked to accept our Privacy Policy, the Terms of Service and to give your consent to our collection and processing of your personal data in accordance with our Privacy Policy.
      You may withdraw your consent at any time. Such withdrawal will not affect lawfulness of data processing occurred before your withdrawal. You can withdraw your consent by email at [email protected]

    Children’s privacy (Article 8 EU GDPR)

    We never knowingly collect, process or solicit any information from anyone of 16 years and younger. Our Services are neither offered directly nor intend to appeal to such persons. Parents or parental responsibility holders who believe that we directly offer Services to, create accounts for or process personal data of their children aged 16 and under may contact our DPO at [email protected]

    When we share your data

    In principle, your data are never shared outside the company without your permission. Inside the Company, data are stored behind multiple firewalls on secure servers with restricted user access.

    In special or exceptional events, we may send some of your personal data to other organizations, such as:

    • Our data processors and sub-processors (our subcontractors, e.g. providers who host the data or provide IT and maintenance services, professional data and analytics providers, consultancy firms and auditors legally bound by secrecy obligations)
    • In very rare instances we may disclose your personal data, without notice, only if required to do so by law, to authorities, courts, parties in a litigation, or their representatives, where we are required to share your data to comply with applicable law, or governmental or judicial requests
    • Our business successor in case of a change of control or sale of business

    Our providers who host the data or provide IT and maintenance services:

    • OVH (for data storage)
    • Cloud flare R2 storage (for data storage)
    • Google
    • Google oauth (for entering in your account via password verification)
    • Google maps (to identify geolocation)
    • Google places (for search of geolocation on the map Google)
    • Google ads (for advertising in Google search engine, Youtube etc.)
    • Checkmobi (for calls and text messages for purposes of registering your account at our website and other activities with your account (e.g. change of settings and data in your account) https://checkmobi.com/

    Data transfers outside of the EU/EEA and the UK

    We may send (receive) personal data to (from) the countries which the European Commission recognized as assuring adequate level of protection: Argentina, Canada (for commercial organizations), Japan, New Zealand, Switzerland, Uruguay, South Korea, Israel, United Kingdom, the United States (for commercial organizations certified under the EU-US Data Privacy Framework).

    In case of international transfers to all other countries outside of the EU/EEA, we establish the appropriate safeguards in form of the Standard Contractual Clauses adopted by the European Commission and the Information Commissioner, or/and we obtain your explicit consent to such transfer.

    Data storage and retention policy

    We process and store your data within the European Union and/or the United Kingdom.

    We store your data on the servers and cloud of the following providers:

    We retain information as long as it is necessary (generally, to provide you Services) and permitted by law:

    • For the period stipulated by applicable law (e.g. 5-10 years for certain financial records, and corporate reports)
    • for the duration of the contractual relationship with you
    • as long as we have legitimate interest in storing this data (e.g. 10 years of prescription to enforce certain legal claims)
    • We store your personal information you provided to us when created your account for the period while your account is not deleted and during three (3) months after deletion of your account.

    We do not store your credit/debit card information.

    Information associated with your account will generally be kept until it is deleted, or your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

    Your rights

    You are entitled to the full spectrum of the rights under the General Data Protection Regulation (“GDPR”), and we commit to respect your rights. Among those, you have the right to:

    • Require access to your personal data (Art. 15 GDPR, Sec. 45 DPA);
    • Require rectification of your personal data (Art. 16 GDPR, Sec. 46, 48 DPA);
    • Require erasure of your personal data (Art. 17 GDPR, Sec. 47-48 DPA);

    You are entitled to review the personal data and ensure that it is accurate and current at all times. To review or update the data registered in your account, simply enter in your account.

    • Require restriction of your personal data processing (Art. 18 GDPR, Sec. 47-48 DPA);
    • Require portability of your personal data (Art. 20 GDPR);
    • Object to the processing of your personal data (Art. 21 GDPR);
    • Object to automated processing (if any) of your personal data (Art. 22 GDPR, Sec. 49-50 DPA);
    • Withdraw your consent to processing of your personal data, where applicable (Art. 7(3) GDPR);
    • Lodge a complaint with your national supervisory authority (in the EEA) or through the Commissioner (in the UK) if you believe that your privacy rights have been breached (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR, Sec. 51 DPA).
    • Apply to a court, if you believe that your privacy rights have been breached (Sec. 167 DPA).

    IF YOU HAVE QUESTIONS RELATED YOUR RIGHTS, YOU CAN CONTACT OUR DATA PROTECTION OFFICER AT [email protected] or by contact form on our website.

    If your question is not resolved satisfactorily, you have the right to contact your or our local data protection authority (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR). You can find the contact details of your local data protection authority here: https://edpb.europa.eu/about-edpb/board/members_en

    Our local data protection authority is

    Information Commissioner's Office
    Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
    Telephone: 0303 123 1113
    Fax: 01625 524510
    Telephone if calling from abroad: +44 1625 545745

    Security of Information

    We are strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

    We guarantee that all e-commerce transactions follow the latest security measures and use the best available technologies. Secure Sockets Layer (SSL) technology is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the Internet.

    Data Controller and Contact

    With respect to processing your (User’s) personal data, where we determine the purposes and means of such processing (e.g. where we process your data to verify and register your account on our website), we are the Controller, i.e. responsible for processing such of your data

    Controller’s contact data:
    WELLKAUF EURO LTD
    2nd Floor College House, 17 King Edwards Road, Ruislip
    London, United Kingdom, HA4 7AE
    [email protected]

    Where we have to process your personal data because you interact via our website with a supplier of goods and services you are interested in (we collect and store your messaging correspondence with your supplier via your accounts on our website) your supplier / seller (our Client) is the Controller, and we are his Processor (or Data Processor or Service Provider).

    We are Processor, because we process your personal data on your supplier’s behalf, on his orders and in his interests (our online Services are an enabling tool for you to find and buy goods and services from your supplier).

  • Data Protection Statement for Visitors of Our Website
  • As visitor of our website, you can visit, access, and read any information and content which does not require registration and authorized access via personal account.

    When you visit our website, we might collect and process your certain personal data.

    This data protection statement provides you with information regarding our processing of your personal data when you are visitor of our website.

    Please note that we may also process your data in other cases: when you are our business contact (e.g. service provider, potential or actual business partner), when you are Client of Services offered on our website (e.g. you announce, advertise, promote your goods and services via our website), when you are User of our website in relationship with our Clients (e.g. you are our Client’s customer, partner, supplier, influencer), when you submit a request. In such cases, please click on the abovementioned links to read the respective data protection statements.

    We also inform you that our website may include links to external websites which are not covered by this data protection statement.

    Why we process your personal data

    We collect and process your data for the following purposes:

    • To ensure full functionality of our website on your device and to store your preferences for your current or future browsing sessions
    • To enhance your user experience with our website
    • To optimize our website
    What data we collect, and how we collect the data

    We collect your following personal data in the following ways:

    When you visit our website

    We collect the following internet protocol (IP) data during your visits on our website:

    • the name of your service provider including IP address
    • the website that directed you to our website
    • the pages visited on our website
    • your web browser type, and
    • the date and length of your visit.

    We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within the Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

    Your IP address will be used in a pseudonymized manner by deleting the last three digits. That way we are no longer able to directly identify you as an individual.

    Information we collect by using cookies

    Like most interactive websites, our website uses cookies to enable us to retrieve user details for each visit. Cookies are small text files that are stored locally on your computer by your web browser. Like most interactive websites, our website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our website to enable the functionality of this area and ease of use for those people visiting. Some of our affiliates and advertising partners may also use cookies. To learn more, including how to change your cookie settings, please read our Cookies Policy.

    Please note that if you opt not to accept the use of cookies you may not be able to experience the full functionality of this website.

    Your cookie settings are always related to the web browser you currently use. If you visit our website from another web browser, the current settings will not be effective, you should choose your settings from such other new browser.

    When activating social media plug-ins and activity feeds

    If you activate plug-ins or activity feeds of social media (e.g. Facebook, Twitter, YouTube, LinkedIn, Instagram, WhatsApp, Twitch, Telegram, TikTok, Viber), your web browser will connect to the servers of the respective social media and send your specific user data to those social media providers.

    In addition, if you are currently logged in to a social network, your activity may be linked to your user account with the respective social media provider at the same time.

    We have no control or influence on the data processing triggered by activating the plug-ins or activity feeds. To learn more about the nature of personal data, the purpose of processing, your rights, and settings options, please refer to the respective social media’s privacy policies.

    Legal basis for data processing
    • Your consent for the intended processing or international transfer of your personal data, (Art. 6.1(a) and Art. 49.1(a) GDPR). This is the case for cookies and when you activate the social plug-ins.
    • Compliance with our legal obligation (Art. 6.1(c) GDPR)
    • Legitimate interest (Art. 6.1(f) GDPR, Sec. 34(1)(b), 36(1)(a), 44(4), 45(4)(DPA)). Such legitimate interests may be:
      • Enforcement or defense of legal claims
      • distribution of information on our Services and on our Clients’ products via optimally functional website.

    Children’s privacy (Article 8 EU GDPR)

    We never knowingly collect, process, or solicit any information from anyone of 16 years and younger. We cannot control the age of visitors of our website. Parents or parental responsibility holders who believe that we process personal data of their children aged 16 and under are responsible to prevent their children from visiting our website.

    When we share your data

    In principle, your data are never shared outside the company without your permission. Inside the Company, data are stored behind multiple firewalls on secure servers with restricted user access.

    In special or exceptional events, we may send some of your personal data to other organizations, such as:

    • Our data processors and sub-processors (our subcontractors, e.g. providers who host the data or provide IT and maintenance services, professional data and analytics providers, consultancy firms and auditors legally bound by secrecy obligations)
    • In very rare instances we may disclose your personal data, without notice, only if required to do so by law, to authorities, courts, parties in a litigation, or their representatives, where we are required to share your data to comply with applicable law, or governmental or judicial requests
    • Our business successor in case of a change of control or sale of business

    Our providers who host the data or provide IT and maintenance services:

    • OVH (for data storage)
    • Google
    • Google maps (to identify geolocation)
    • Google places (for search of geolocation on the map Google)

    Data transfers outside of the EU/EEA and the UK

    We may send (receive) personal data to (from) the countries which the European Commission recognized as assuring adequate level of protection: Argentina, Canada (for commercial organizations), Japan, New Zealand, Switzerland, Uruguay, South Korea, Israel, United Kingdom, the United States (for commercial organizations certified under the EU-US Data Privacy Framework).

    In case of international transfers to all other countries outside of the EU/EEA, we establish the appropriate safeguards in form of the Standard Contractual Clauses adopted by the European Commission and the Information Commissioner, or/and we obtain your explicit consent to such transfer.

    Data storage and retention policy

    We process and store your data within the European Union and/or the United Kingdom.

    We store your data on the servers and cloud of the following providers:

    The data collected via cookies will be stored as long as the cookie is kept on your device, i.e. during twelve (12) months after your last visit, as explained in the Cookies Policy.

    Your rights

    You are entitled to the full spectrum of the rights under the General Data Protection Regulation (“GDPR”), and we commit to respect your rights. Among those, you have the right to:

    • Require access to your personal data (Art. 15 GDPR, Sec. 45 DPA);
    • Require rectification of your personal data (Art. 16 GDPR, Sec. 46, 48 DPA);
    • Require erasure of your personal data (Art. 17 GDPR, Sec. 47-48 DPA);
    • Require restriction of your personal data processing (Art. 18 GDPR, Sec. 47-48 DPA);
    • Require portability of your personal data (Art. 20 GDPR);
    • Object to the processing of your personal data (Art. 21 GDPR);
    • Object to automated processing (if any) of your personal data (Art. 22 GDPR, Sec. 49-50 DPA);
    • Withdraw your consent to processing of your personal data, where applicable (Art. 7(3) GDPR);
    • Lodge a complaint with your national supervisory authority (in the EEA) or through the Commissioner (in the UK) if you believe that your privacy rights have been breached (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR, Sec. 51 DPA).
    • Apply to a court, if you believe that your privacy rights have been breached (Sec. 167 DPA).

    IF YOU HAVE QUESTIONS RELATED YOUR RIGHTS, YOU CAN CONTACT OUR DATA PROTECTION OFFICER AT [email protected] or by contact form on our website.

    If your question is not resolved satisfactorily, you have the right to contact your or our local data protection authority (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR). You can find the contact details of your local data protection authority here: https://edpb.europa.eu/about-edpb/board/members_en

    Our local data protection authority is

    Information Commissioner's Office
    Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
    Telephone: 0303 123 1113
    Fax: 01625 524510
    Telephone if calling from abroad: +44 1625 545745

    Security of Information

    We are strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

    Data Controller and Contact

    Since we determine the purposes and means of the processing your personal data as business contact, we are the independent Controller, i.e. responsible for processing such of your data.

    Controller’s contact data:
    WELLKAUF EURO LTD
    2nd Floor College House, 17 King Edwards Road, Ruislip
    London, United Kingdom, HA4 7AE
    [email protected]

  • Data Protection Statement for Requestors
  • When you contact us with a request regarding your rights as a data subject or when you submit a request or question via our website, you are Requestor.

    To handle your requests, we collect and process your data.

    This data protection statement provides you with information regarding our processing of your personal data when you submit to us request.

    Please note that we may also process your data in other cases: when you simply visit our website, when you are our business contact (e.g. service provider, potential or actual business partner), when you are Client of Services offered on our website (e.g. you announce, advertise, promote your goods and services via our website), when you are User of our website in relationship with our Clients (e.g. you are our Client’s customer, partner, supplier, influencer). In such cases, please click on the abovementioned links to read the respective data protection statements.

    Why we process your personal data

    We collect and process your data

    • to register, handle, and respond to your request
    • to fulfill our accountability requirements under the GDPR or other applicable data privacy law.
    What data we collect, and how we collect the data

    We collect your following personal data in the following ways:

    Information you provide to us when you submit your request

    • First and last name
    • Contact and address information, including e-mail, phone
    • Country of residence
    • Information on your relationship with our Company (you are our Client, website User, business partner, supplier, website visitor, our employee
    • Your request
    • Type of request and possible further information for the purpose of responding to your request
    Legal basis for data processing
    • Compliance with our legal obligation (Art. 6.1(c) GDPR): we are legally required to respond to your data subject request and we have to process your personal data accordingly
    • Legitimate interest (Art. 6.1(f) GDPR, Sec. 34(1)(b), 36(1)(a), 44(4), 45(4)(DPA)). Such legitimate interests may be:
      • Providing you with information you requested
      • Enforcement or defense of legal claims (Art. 9.2(f) GDPR)
    When we share your data

    In principle, your data are never shared outside the company without your permission. Inside the Company, data are stored behind multiple firewalls on secure servers with restricted user access.

    In special or exceptional events, we may send some of your personal data to other organizations, such as:

    • Our affiliates (who might be better fit for responding to your request)
    • Our data processors (service providers who process personal data on our behalf and in accordance with our processing instructions (e.g. providers who host the data or provide maintenance services, consultancy firms and auditors legally bound by secrecy obligations)
    • In very rare instances we may disclose your personal data, without notice, only if required to do so by law, to authorities, courts, parties in a litigation, or their representatives, where we are required to share your data to comply with applicable law, or governmental or judicial requests
    • Our business successor in case of a change of control or sale of business

    Data transfers outside of the EU/EEA and the UK

    We may send (receive) personal data to (from) the countries which the European Commission recognized as assuring adequate level of protection: Argentina, Canada (for commercial organizations), Japan, New Zealand, Switzerland, Uruguay, South Korea, Israel, United Kingdom, the United States (for commercial organizations certified under the EU-US Data Privacy Framework).

    In case of international transfers to all other countries outside of the EU/EEA, we establish the appropriate safeguards in form of the Standard Contractual Clauses adopted by the European Commission and the Information Commissioner, or/and we obtain your explicit consent to such transfer.

    Data storage and retention policy

    We process and store your data within the European Union and/or the United Kingdom.

    For your ordinary requests of information: your data will be stored during six months after your request has been responded unless specific laws require longer storage. The reason for such storage duration: if you lose our answer and send us the same request again, or if you claim that we failed to respond to your request, or to monitor and improve quality of our responsiveness to your request.

    For your data subject requests or your claims or complaints: we usually store your data during 1 (one) year after full settlement of your claim or confirmed satisfaction of your request. If we do not have settlement or your confirmation that your request was resolved, then we store your data during a period necessary to defend our interests in court or in administrative proceedings (such period varies from 1 to 5 years, and might reach 10 years in specific cases).

    Longer retention periods might apply (e.g. for tax purposes or criminal proceedings).

    Your rights

    You are entitled to the full spectrum of the rights under the General Data Protection Regulation (“GDPR”), and we commit to respect your rights. Among those, you have the right to:

    • Require access to your personal data (Art. 15 GDPR, Sec. 45 DPA);
    • Require rectification of your personal data (Art. 16 GDPR, Sec. 46, 48 DPA);
    • Require erasure of your personal data (Art. 17 GDPR, Sec. 47-48 DPA);
    • Require restriction of your personal data processing (Art. 18 GDPR, Sec. 47-48 DPA);
    • Require portability of your personal data (Art. 20 GDPR);
    • Object to the processing of your personal data (Art. 21 GDPR);
    • Object to automated processing (if any) of your personal data (Art. 22 GDPR, Sec. 49-50 DPA);
    • Withdraw your consent to processing of your personal data, where applicable (Art. 7(3) GDPR);
    • Lodge a complaint with your national supervisory authority (in the EEA) or through the Commissioner (in the UK) if you believe that your privacy rights have been breached (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR, Sec. 51 DPA).
    • Apply to a court, if you believe that your privacy rights have been breached (Sec. 167 DPA).

    IF YOU HAVE QUESTIONS RELATED YOUR RIGHTS, YOU CAN CONTACT OUR DATA PROTECTION OFFICER AT [email protected] or by contact form on our website.

    If your question is not resolved satisfactorily, you have the right to contact your or our local data protection authority (Art. 13(2)(d), 14(2)(e), 15(1)(f) GDPR). You can find the contact details of your local data protection authority here: https://edpb.europa.eu/about-edpb/board/members_en

    Our local data protection authority is

    Information Commissioner's Office
    Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
    Telephone: 0303 123 1113
    Fax: 01625 524510
    Telephone if calling from abroad: +44 1625 545745

    Security of Information

    We are strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

    Data Controller and Contact

    Since we determine the purposes and means of the processing your personal data as business contact, we are the independent Controller, i.e. responsible for processing such of your data.

    Controller’s contact data:
    WELLKAUF EURO LTD
    2nd Floor College House, 17 King Edwards Road, Ruislip
    London, United Kingdom, HA4 7AE
    [email protected]